Privacy Policy

  1. Introduction
    1. We are committed to safeguarding the privacy of our website visitors and service users.
    2. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
    3. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
    4. In this policy, "we", "us" and "our" refer to data controller name. For more information about us, see Section 13.
  2. Credit
    1. This document was created using a template from SEQ Legal (seqlegal.com).
  3. How we use your personal data
    1. In this Section 3 we have set out:
      1. the general categories of personal data that we may process;
      2. in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
      3. the purposes for which we may process personal data; and
      4. the legal bases of the processing.
    2. We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
    3. We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    4. We may process your information included in your personal profile on our website ("profile data"). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    5. We may process your personal data that are provided in the course of the use of our services ("service data"). The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    6. We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    7. We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
    8. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    9. We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
    10. We may process identify general category of data. The source of this data is you. This data may be processed for specify purposes. The legal basis for this processing is our legitimate interests, namely the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    11. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
    12. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
    13. In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
    14. Please do not supply any other person's personal data to us, unless we prompt you to do so.
  4. Providing your personal data to others
    1. We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
    2. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
    3. In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  5. Retaining and deleting personal data
    1. This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
    2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    3. Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
  6. Amendments
    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
    3. We may notify you of changes to this policy by email.
  7. Your rights
    1. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
      1. the payment of a fee (currently fixed at GBP 10); and
      2. the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
    2. We may withhold personal information that you request to the extent permitted by law.
    3. You may instruct us at any time not to process your personal information for marketing purposes.
    4. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
  8. About cookies
    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  9. Cookies that we use
    1. We use cookies for the following purposes:
      1. authentication - we use cookies to identify you when you visit our website and as you navigate our website;
      2. status - we use cookies to help us to determine if you are logged into our website;
      3. personalisation - we use cookies to store information about your preferences and to personalise the website for you;
      4. security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
      5. analysis - we use cookies to help us to analyse the use and performance of our website and services; and
      6. cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.
  10. Cookies used by our service providers
    1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
    2. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: www.google.com/policies/privacy/.
  11. Managing cookies
    1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
      1. support.google.com/chrome/answer/95647?hl=en (Chrome);
      2. support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
      3. www.opera.com/help/tutorials/security/cookies/ (Opera);
      4. support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
      5. support.apple.com/kb/PH21411 (Safari); and
      6. privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
    2. Blocking all cookies will have a negative impact upon the usability of many websites.
    3. If you block cookies, you will not be able to use all the features on our website.
  12. Our details
    1. This website is owned and operated by CBS Innovation Ltd.
    2. We are registered in England and Wales under registration number 11989642, and our registered office is at 41 Owl Way, Huntingdon, PE29 1YZ.
    3. Our principal place of business is at 41 Owl Way, Huntingdon, PE29 1YZ.
    4. You can contact us:
      1. by post, to the postal address given above;
      2. using our website contact form;
      3. by telephone, on the contact number published on our website; or
      4. by email, using the email address published on our website.
  13. Data protection officer
    1. Our data protection officer's contact details are: Alex Chamberlain, CBS Innovation Ltd, 41 Owl Way, Huntingdon, PE29 1YZ.

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Excellent super friendly service from start to finish, well updated on timings and will definitely use again!Alex
Alex W.
15:22 24 Jun 22
Superb service. On time, hard working, nothing too much. Really impressed by Dean.
Jan J.
12:56 19 Mar 22
Great customer service from Riley!I needed to get rid of my sofa swiftly before Christmas and gave CBS Waste a quick call to check their availability. Fortunately, Dean was able to come out on the same day to pick up my sofa.Dean and Riley were fantastic, and I really appreciated all the help on such short notice. CBS Waste provides professional, efficient help for furniture removal, but Dean also told me about the impressive range of work they do on top of furniture removal. They have really competitive prices and are definitely worth contacting if you require furniture removal or other services they mention on their website.Thanks again to Dean and Riley for all their help today!
Natalie W.
22:10 17 Dec 21
Very pleased with the service from CBS waste. staff Were polite and friendly gave me a call before they were arriving so I was aware. very good service will recommend to others and definitely use again. 👍
Matthew D.
12:41 27 Oct 21
We booked to have our very large three piece sofa taken away and just wish to say how impressed we were with the service provided, especially by the guys who carried this out, Jake and Dan.They arrived exactly at the advised time and were extremely personable and good humoured. We had thought getting the sofa out might be challenging and at one point impossible, but Jake and Dan found a way of combining resourcefulness, dexterity and great strength to lift the sofa up high down a narrow path and over a gate.Despite this difficult task the guys remained cheerful and in good spirits. We couldn’t recommend CBS Waste enough! Thank you so much.
Yvonne M.
15:28 08 Oct 21
Friendly staff on the phone and the waste collector. Came on time and took away what I wanted. Very pleased with the service. Thanks.
Paul J.
11:37 16 Apr 21
James came today to clear our large pile of garden waste and rubbish cleared from the garage. He moved everything quickly and swept up leaving the garden clean and tidy afterwards. Great job and a really competitive price too. Won’t hesitate to use you again ! 👍🏻
Sarah C.
14:24 03 Mar 21
James came today to clear our large pile of garden waste and rubbish cleared from the garage.
He moved everything quickly and swept up leaving the garden clean and tidy afterwards. Great job and a really competitive price too. Won’t hesitate to use you again ! 👍🏻
Sarah C.
14:18 03 Mar 21
Great communication and fast to get removal of wardrobe sorted. Thank you!
Leo C.
13:55 11 Nov 20
Our wheelie bins were disgusting, especially the green garden waste and the blue recycle waste. There were flies and maggots everywhere during the recent hot spell, so the smell was rank.Rang and booked CBS guys to clean these two and see how they turned out. They came, they cleaned and they left them sparkling and smelling sweet. Great job done. Now booking a regular monthly clean.😃😃😃😃
Rod L.
08:45 14 Oct 20
I highly recommend these guys they are really polite and professional and very accommodating. they have done a couple of jobs for me one being very awkward and arranged at the last minute. Jade in the office was fab and did all she could to help and the guy who collected was lovely and very helpful. Will be using them again. Thank you guys 😀
Emma J.
12:04 12 Oct 20
Cannot recommend CBS waste highly enough. Cleared a huge pile of mixed domestic waste in super quick time. Efficient, affordable, great communication with the office. Brilliant.
Harriet S.
09:13 27 Aug 20
Contacted them to clean my wheelie bin. Sent a Facebook message with a quick response with prices, came the next day when my bin was emptied. My general rubbish was in pretty bad shape and they left it sparkling! Really happy with the rapid response and a very clean bin. Will keep the number close when they need doing again! 100% recommend, fantastic service!
Natalie K.
19:43 13 Jul 20
The staff was very professional with prompt service. We were very pleased with our bin cleaning. It was sparkly clean!!
Carrie A.
14:35 10 Jul 20
Bin cleaning service - friendly, quick and efficient. Left our bin smelling of cherries! Would definitely recommend.
Hayley S.
18:54 07 Jul 20
CBS Waste came to do my Recycling & Green bins they haven’t been done in a very long time! and they have come up brand new and smelling so much better.
They came on the day promised and was friendly. Ive decided to get all my bins done monthly now.

Thank You CBS Waste
Laura C.
18:39 07 Jul 20
Great bin cleaning service. Not a job I ever do but so glad it’s been done. Very professional and reasonably priced, thanks
Sarah B.
18:28 07 Jul 20
great friendly service .. booked to clear waste from shed & was so pleased with the result .. booked to come clear the garage too. my job was to stand & say bin or keep & they did everything else. excellent service for a decent price .. thanks team
Lynn Jane P.
09:10 19 Jun 20
Really quick efficient service. Friendly staff. Amazing customer service. The best price I found online in this area to remove your waste
Belinda W.
14:27 18 Jun 20
Highly recommend! Great service and great price! Would recommend to anyone 😎
Amber C.
17:52 12 Jun 20
I had a lot of garden and building waste and the complete contents of a shed that needed to be removed.I cannot praise the staff enough for the service they provided right from booking the appointment to the completion of the work.The operatives that arrived were very polite and professional, they removed the waste without damaging any of the garden and left it all very clean and tidy.I will certainly use them again.Thanks CBS
Peter S.
14:43 13 May 20
I fully recommend cbs waste,
tom was on time and very polite and removed my garden waste for a reasonable price
Denise P.
14:26 13 May 20
What a great, friendly and professional service - really couldn’t have asked for more - would definitely recommend to all!
Louise H.
19:58 12 May 20
Brilliant prompt and professional clearing service, having had previous quotes to remove the rubbish I found CBS provided the best price too. You honestly can’t go wrong if you need a load of rubbish removed 👍🏻
Karen W.
12:15 12 May 20
Had CBS Waste come clear my rubbish today .. they were excellent.. on time, friendly .. and hard working .. at a reasonable price too .. I would definitely recommend them ..
Debbie C.
13:49 17 Apr 20
Really friendly guys, very fast service. They definitely knew their stuff, I was very impressed how quick they cleared the items I needed disposing of. Decent price too.Highly recommend them
Amy D.
16:36 29 Feb 20
Used cbs this week to clear some waste. Turned up at the time arrived and all cleared away for a great price.
Will use again.
Phill P.
19:45 18 Oct 19
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Google Rating
5.0
Based on 14 reviews
Facebook Rating
4.8
Based on 19 reviews
Google Rating
5.0
Based on 14 reviews
Facebook Rating
4.8
Based on 19 reviews
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